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8 Voicemail Techniques That Lead to Closed Deals

January 23, 2024 (3mo ago)

Voicemail can be a powerful sales tool when used effectively, by personalizing the message, crafting a compelling opening, stating the value proposition clearly, creating a sense of urgency, being brief, providing a clear call to action, leveraging technology for follow-up, and practicing delivery. The goal of a voicemail is to open a dialogue and lead to a conversation where the product or service can meet the prospect's needs.

8 Voicemail Techniques That Lead to Closed Deals

Introduction to Voicemail as a Sales Tool

Voicemail remains an integral part of communication in the sales process. With the right techniques, a simple voicemail can be the key to unlocking a conversation with a potential client and closing a deal. However, leaving an effective voicemail requires strategy, as most people are inundated with calls and messages daily. This article will explore eight voicemail techniques that can help you stand out and lead to closed deals.## 1. The Power of Personalization

Personalization is not just about using the prospect's name. It's about showing that you've done your homework. Before you leave a voicemail, research the prospect. Look for recent company news, mutual connections, or industry changes that relate to them personally. When you leave a message that is tailored to their situation, it demonstrates genuine interest and increases the likelihood of a callback.

Example Voicemail Script: "Hi [Prospect's Name], this is [Your Name] from [Your Company]. I noticed your company recently [mention a recent achievement or news], and I believe our [product/service] can help you leverage that success by [specific benefit]. I'd love to discuss this with you."

2. Crafting a Compelling Opening

The first few seconds of your voicemail are crucial. You need to grab the prospect's attention immediately. Start with a compelling opening that piques their interest. Avoid the common mistake of beginning with your name and company. Instead, open with a statement or question that addresses a pain point or opportunity that is relevant to them.

Example Voicemail Script: "Are you looking to improve your team's productivity? [Your Name] here, and I have some insights that could help."

3. The Value Proposition

Within the voicemail, clearly articulate the value proposition of what you're offering. Explain how your product or service can solve a problem or enhance the prospect's business. Be concise and focus on the benefits rather than the features. Your goal is to make the prospect curious about how your offering can make a difference for them.

Example Voicemail Script: "Our clients typically see a 20% increase in sales after using our CRM system. I'd love to share how we can achieve similar results for you."

4. Creating a Sense of Urgency

Creating a sense of urgency can prompt the prospect to act sooner rather than later. This doesn't mean using high-pressure tactics, but rather suggesting a timely reason for them to respond. Maybe there's a limited-time offer, a recent change in regulations, or a seasonal trend that makes your call to action more pressing.

Example Voicemail Script: "I understand that tax season is around the corner, and our accounting software could save you countless hours. Let's talk before the rush begins."

5. The Art of Brevity

Keep your voicemail messages short and to the point. Aim for 20-30 seconds. Long-winded messages are likely to be ignored. Be clear and concise with your language, and make sure every word serves a purpose. The goal is to convey enough information to spark interest without overwhelming the listener.

Example Voicemail Script: "Hi [Prospect's Name], [Your Name] here with a quick message. I have a strategy that could help boost your online sales. Call me back for a brief chat."

6. A Clear Call to Action

Every voicemail should end with a clear call to action. Tell the prospect exactly what you want them to do next. Whether it's to return your call, check their email for further information, or schedule a meeting, your instructions should be unmistakable.

Example Voicemail Script: "Please give me a call back at [Your Phone Number] at your earliest convenience so we can explore this opportunity further."

7. Leverage Technology for Follow-Up

In today's digital world, voicemail can be coupled with other forms of communication. After leaving a voicemail, consider sending an email or LinkedIn message as a follow-up. This multi-touch approach increases the chances of getting a response. Make sure to reference the voicemail in your follow-up to create a connection between the two points of contact.

Example Follow-Up Email: "Subject: Following up on my voicemail Hi [Prospect's Name], I left you a voicemail earlier regarding [topic]. I wanted to follow up with an email to provide you with more details. [Insert brief details]. Let's connect soon."

8. Practice and Perfect Your Delivery

The tone, pace, and clarity of your voicemail can make a significant difference. Practice your message before you dial to ensure you sound confident and enthusiastic. Avoid sounding scripted by varying your intonation and speaking as if you're conversing with the prospect in person. Remember, your voicemail might be the first impression you make, so make it count.

Example Voicemail Practice Tips:

  • Record yourself and listen back to assess clarity and tone.
  • Try standing up to project confidence and energy.
  • Smile as you speak to convey friendliness and warmth.

Conclusion: Voicemail as a Strategic Sales Tool

Voicemail, when used effectively, can be a powerful tool in a salesperson's arsenal. By personalizing your message, crafting a compelling opening, clearly stating your value proposition, creating a sense of urgency, being brief, providing a clear call to action, leveraging technology for follow-up, and practicing your delivery, you can increase your chances of engaging with prospects and closing deals.

Remember, the goal of a voicemail is not to sell, but to open a dialogue. It's the first step in the sales process that can lead to a conversation where you can delve deeper into the prospect's needs and how your product or service can meet them. With these techniques, your voicemails will stand out and encourage prospects to return your calls, ultimately leading to more closed deals.